Submit a Report about a Fellow Student


Non-Emergency Anonymous Reports When filling out a report form, please be sure to include information that is as complete, accurate, and specific as possible.

Please note that the anonymity of these forms limits response options for staff. You can also consider directly contacting the Office of the Dean of Students to express your concerns or report certain behaviors.

Emergency and Police Reports
 

  TUPD Emergency Line: 210-999-7000

 

  Counseling Services Emergency Line: 210-999-7411

 

  Anonymous Campus Whistleblower Report Line:
866-943-5787

 

File a TUPD Report

 

 

Incident Report Form


Submit a report regarding behaviors or incident(s) that may violate the Student Code of Conduct and/or other policies.

 

Student Care Report

 formerly Student of Concern Report


Trinity community can help support students who are in need of personal or academic assistance. The Student Success Team provides coordinated outreach, support, and resource referral.

 

Title IX/Sexual Misconduct/Bias Report

Report alleged violations of Trinity University’s Policy of Sexual Harassment and Sexual Misconduct and/or Prohibiting Harassment and Discrimination Based on Protected Status.


File a Complaint about an Employee or the University

Students are permitted and invited to submit formal complaints to help improve Trinity University.

 Eligible for Formal Complaint

  • Complaints specific to the individual circumstances of a student or to a specific incident
  • Belief that a University decision, act, or condition affecting a student is illegal or unjust, or creates unnecessary hardship
  • Belief that University processes and personnel in place have failed to fairly assess and address a student’s issues

 Not Eligible for Formal Complaint

  • Broad complaints about areas such as parking, dining, the residency requirement, cost of attendance, and academic rigor
  • Editorials
  • Social media posts
  • Complaints to the media
  • Student government resolutions and agenda items
  • Protests and rallies
  • Any posters/banners/or fliers

Complaint Submission Process

Trinity University has an established process for students to raise concerns about their University experience. 

  • For formal review, complaints must be submitted directly by the student as the aggrieved party.
  • Students may submit a complaint for formal review through the link below. 
  • All complaints are reviewed by a complaint review team. 
  • While parents, campus community members and off-campus professionals may notify University officials of concerns, such concerns are not official complaints until levied by the affected student. 
  • Students with questions about the complaint process may contact the Office of the Dean of Students

A complaint about an appeal process and the associate appeal process will not result in the reconsideration of a specific prior decision. For example, a complaint about an Honor Council decision will not re-open the case nor serve as an appeal. Appeal processes include but are not limited to: Scholarships and financial aid, Title IX and harassment, grade appeals, honor code, student conduct, traffic and parking.  
 

Submitting a Complaint

When filing a complaint, be prepared to write out your complaint using clear and concise language. If you have supporting documentation (emails, pictures, etc.), you may upload attachments directly to the complaint form. 

Click here to file a formal complaint
 

Documentation of Records

Complaints are considered confidential and will remain logged and securely stored per the University’s Records Retention Policy. A summary of complaints and resolutions will be prepared annually by the Dean of Students. 

If a complaint cannot be satisfactorily resolved through the Trinity University complaint process, distance education students may contact the SARA State Portal Entity.


Title IX Complaints

Individuals who wish to file a claim regarding Title IX with the U.S. Department of Education's Office of Civil Rights must do so within 180 days of the incident based on the time limits for adjudication set by that agency. For more information, please consult Trinity’s HR website.